NO Refunds are given, Credit Only!
All packages are memberships and have a minimum 6-month commitment. There is also a required contract that has to be signed for the membership packages. You can only get a membership package in the studio. You may not cancel your membership package before the 6-month minimum is met. This is a monthly membership and your Debit/Credit Card will be charged monthly unless you wish to cancel after the first six months. You must give a thirty-day notice in writing before your next billing cycle so that you won’t be charged for the following month. Please understand that if you have a payment that is scheduled to come out of your account before your thirty-day notice goes into effect then your payment will still be due and taken out of your account. After the six-month minimum, you will be on a month-to-month membership. * 6-month minimum is not negotiable. Any member that does not pay the required fees will be turned over to collections.
All clients can register online for classes. Each class participant must register independently and cannot register other attendees. Otherwise, you will be purchasing additional classes for your own account. Each client must have their own account to register. Again there will be no refunds. If you do not cancel 6 hours before a class starts you will be charged for that class, NO EXCEPTION. All payments for services will be used for that purpose. No refunds in cash or on credit cards will be issued. If a refund is issued for any reason it will be applied as a credit in your mind-body account for use in the facility for services or products.Unfortunately, three hours before its scheduled time, any class with less than three participants signed up will be canceled. Please make sure you have set your preferences in Mindbody to receive text and email alerts for classes.
We do not do suspensions on membership packages for any reason!